Privacy Policy

Casino Win Zone ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this policy carefully. By using our site, you consent to the practices described here. If you do not agree with this policy, please do not use our website.

We may collect the following types of information:

• Information you provide: When you contact us via our contact form or email, we collect your name, email address, and any message you send.
• Usage data: We may collect information about how you use our site, including pages visited, time spent, and referral source. This is typically gathered through cookies and similar technologies.
• Device information: We may collect your IP address, browser type, and device type for technical and security purposes.

We do not collect sensitive personal data such as financial details or identification documents unless you voluntarily provide them (e.g. in a support enquiry).

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To improve our website, content, and user experience
• To analyse site traffic and usage patterns (with your consent where required)
• To comply with legal obligations and protect our rights
• To send relevant communications only if you have opted in

We do not sell your personal data to third parties. We do not use your information for marketing purposes unless you have given explicit consent.

We use cookies and similar technologies to enhance your experience and for analytics. Essential cookies are necessary for the site to function. Analytics and preference cookies may be used with your consent.

You can manage your cookie preferences through our cookie consent banner. You can also adjust your browser settings to block or delete cookies. Note that blocking certain cookies may affect site functionality.

For more information on how we use cookies, please refer to our cookie notice when you first visit the site.

Our website contains links to external sites, including online casinos and support organisations. When you click through to another website, you leave our site and are subject to that site's privacy policy. We are not responsible for the privacy practices of third-party sites.

If you sign up at an online casino through our affiliate links, the casino operator will collect and process your data according to their own privacy policy. We recommend reading their privacy statements before providing any personal information.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your information only for as long as necessary to fulfil the purposes set out in this policy or as required by law. When no longer needed, we delete or anonymise your data.

If you are in the UK, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can ask us to correct inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data in certain circumstances.
• Restriction: You can request that we limit how we use your data.
• Objection: You can object to processing based on legitimate interests or for direct marketing.
• Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using our Contact page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.

Our website is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from someone under 18, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will post the updated version on this page and indicate the date of the last revision. Your continued use of the site after changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

For any questions about this Privacy Policy or our data practices, please use our Contact page. We will respond to your enquiry as soon as practicable.